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contact
Questions about a product or your order? We are here for you.
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We're happy to help
Whether it's advice before purchase, questions about delivery or support after purchase - our team of barbecue enthusiasts will get back to you as quickly as possible.
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address
Grafenberger Allee 277–287
40237 Düsseldorf, Germany
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info@grillundsmoker.de
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+49 179 1744036
Quick response via chat – just write to us!
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Accessibility
Mon-Fri: 9:00 a.m. – 6:00 p.m
Sat: 10:00 a.m. – 2:00 p.m
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Support
Usually reply within 24 hours on working days.
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Quick help
Maybe this will help you
Where is my order?
Once your order has been shipped, you will receive an email with all the information. For freight forwarding deliveries, we will coordinate the date directly with you.
Can I reserve a product in advance?
Simply write to us using the form – a reservation can be set up for many items.
Do you have a showroom?
We are a specialized online shop. This means we can offer you premium devices at particularly fair prices.