General terms and conditions of business
The conditions for your purchase at Grill & Smoker.
§ 1 Scope
The following General Terms and Conditions (GTC) apply to all orders via our online shop in the version valid at the time of the order. The provider is [company name], [address] (hereinafter „we“ or „seller“).
§ 2 Contractual partners, conclusion of contract
The purchase contract is concluded with [company name]. The display of the products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after sending. The purchase contract is concluded with our shipping confirmation or the delivery of the goods.
§ 3 Prices and shipping costs
All prices are final prices and include statutory sales tax. In addition to the stated prices, shipping costs may apply. The shipping costs will be clearly communicated to you on the product pages, in the shopping cart and again on the order overview.
§ 4 Delivery
Delivery will be made to the delivery address you provided. You can find information about delivery times on our website Shipping and delivery. Large appliances are delivered by freight forwarding; We will coordinate the delivery date with you.
§ 5 Payment
Payment is made using the payment methods offered in the ordering process. Depending on the payment method chosen, special conditions of the respective payment service provider may apply.
§ 6 Retention of title
The goods remain our property until full payment has been made.
§ 7 Right of withdrawal
Consumers have a statutory right of withdrawal. You can find the detailed cancellation policy on our website Right of withdrawal and return.
§ 8 Warranty & Guarantee
The statutory liability law for defects applies. You can find information about any additional manufacturer warranty that may apply for the respective products.
§ 9 Dispute resolution
The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/. We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and are generally not willing to do so.
§ 10 Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If individual provisions of these General Terms and Conditions are ineffective, the effectiveness of the remaining provisions remains unaffected.