{"id":3135,"date":"2026-10-04T08:27:00","date_gmt":"2026-10-04T06:27:00","guid":{"rendered":"https:\/\/grillundsmoker.de\/rueckerstattung\/"},"modified":"2026-10-04T08:27:00","modified_gmt":"2026-10-04T06:27:00","slug":"rueckerstattung","status":"publish","type":"page","link":"https:\/\/grillundsmoker.de\/en\/rueckerstattung\/","title":{"rendered":"refund"},"content":{"rendered":"<div class=\"gs-page\">\n<section class=\"gs-phero\">\n<div class=\"gs-phero__bg\"><img decoding=\"async\" src=\"https:\/\/grillundsmoker.de\/wp-content\/uploads\/2026\/10\/offset-smoker-zubehoer.webp\" alt=\"refund\"><\/div>\n<div class=\"gs-phero__inner\">\n<div class=\"gs-wrap\">\n<div class=\"gs-crumb\">Home \/ Refund<\/div>\n<h1>Refund Policy<\/h1>\n<p>Transparent refunds \u2013 fast, fair and uncomplicated.<\/p>\n<\/p><\/div>\n<\/div>\n<\/section>\n<section class=\"gs-section\">\n<div class=\"gs-narrow\">\n<div class=\"gs-note\"><strong>A notice:<\/strong> This page contains a sample template. Please check and complete the information according to your actual business processes.<\/div>\n<div class=\"gs-prose\">\n<h2>Refunds<\/h2>\n<p>Your satisfaction is our top priority. If you exercise your right of withdrawal or complain about an item, we will refund you the purchase amount in accordance with the following conditions.<\/p>\n<h3>Expiry of the refund<\/h3>\n<ul>\n<li>After receiving your return, we will check the goods within 1-3 working days.<\/li>\n<li>If everything is OK, we will issue the refund immediately.<\/li>\n<li>The refund will be made using the same payment method you used when ordering.<\/li>\n<li>Depending on your payment provider, crediting can take 3-10 business days.<\/li>\n<\/ul>\n<h3>Amount of refund<\/h3>\n<p>If you cancel on time, we will refund you the full purchase price including standard shipping costs. Additional costs for a more expensive shipping method you have chosen are excluded from the refund.<\/p>\n<p>You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.<\/p>\n<h3>Damaged or faulty items<\/h3>\n<p>If an item arrives damaged or faulty, please contact us immediately with photos and your order number. We will provide a replacement or a full refund as quickly as possible - in this case we will of course cover the return shipping costs.<\/p>\n<h3>Non-refundable<\/h3>\n<ul>\n<li>Items that were sealed for hygiene reasons and whose seal has been removed.<\/li>\n<li>Products specifically made or customized according to customer requirements.<\/li>\n<li>Items with damage caused by improper use.<\/li>\n<\/ul>\n<div class=\"gs-note\">Questions about a refund? Write to us <strong>info@grillundsmoker.de<\/strong> or about ours <a href=\"https:\/\/grillundsmoker.de\/en\/kontakt\/\">Contact form<\/a>.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Startseite \/ R\u00fcckerstattung R\u00fcckerstattungsrichtlinie Transparente Erstattungen \u2013 schnell, fair und unkompliziert. Hinweis: Diese Seite enth\u00e4lt eine Mustervorlage. Bitte pr\u00fcfe und<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3135","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/grillundsmoker.de\/en\/wp-json\/wp\/v2\/pages\/3135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grillundsmoker.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grillundsmoker.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grillundsmoker.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grillundsmoker.de\/en\/wp-json\/wp\/v2\/comments?post=3135"}],"version-history":[{"count":0,"href":"https:\/\/grillundsmoker.de\/en\/wp-json\/wp\/v2\/pages\/3135\/revisions"}],"wp:attachment":[{"href":"https:\/\/grillundsmoker.de\/en\/wp-json\/wp\/v2\/media?parent=3135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}